Our 8 Step Approach© to the process of negotiating gives you the map to navigate all types of conflict situations.

A management team skilled in the reading of the process and with this map at their fingertips can react rapidly to emerging circumstances.

They have a 'can do' mindset.

You're Fired!


I do not suppose that there is a perfect way of sacking someone. It is never nice and never easy – either for the manager doing the deed or indeed the victim. Neither, I suppose, is there is a perfect way of doing it badly, but if there is, then surely Manchester United plc has come pretty close in their handling of Louis van Gaal’s dismissal earlier this week. You could not have made it up as speculation mounted that Jose Mourinho, the self-styled “special one” was set to be named as van Gaal’s successor...
Written by Robin Copland at 12:55

Go on Now Go!


Walk out the door? Maybe not quite as easy as you may think. The challenge for anyone in a long term relationship, business or pleasure, and particularly one experiencing difficulty is: do I invest in trying to fix it or cut my losses? Look at the massive challenge surrounding the Brexit campaign...
Written by Alan Smith at 12:55

Scottish Jaw-jaw


The fathers of Scottish devolution came up with a system so complicated as to confuse even the most passionate observer and student of the political scene north of the border. There were three guiding principles • To preserve the best of the Westminster “first past the post” system, which provides a clear result and a named MP for a constituency • To ensure that those who voted for a party other than the winning party still had a chance or representation in the parliament (there is a second vote for list MPs in each constituency) • To make an overall majority government a rare occurrence – and it is this requirement that has caused the hideous complication!
Written by Robin Copland at 12:55

Predictions


Just about a year ago, as voting in the UK General Election came to an end, an exit poll predicted that the Conservative Party would win a 10 seat majority. This was so out of whack with the estimates made by all the opinion poll experts that Paddy Ashdown, a well-known and well respected Liberal Democrat politician promised on TV that if the exit poll prediction was right he would literally eat his hat. The prediction turned out to be correct...
Written by Stephen White at 12:55

Plain Speaking


I am sitting by the hospital bedside of an elderly relative who fell last week and broke her hip. It is Tuesday, the first day of this week’s junior doctor’s strike. The ward is functioning normally as far as I can see; there is a normal complement of doctors on duty, but unusually there are also groups of more senior consultants who appear to be hunting in packs of 3 or 4, perhaps for safety. There was no picket line when I came into the hospital and it was as difficult to find a car parking space today as it has been all week which suggests that most outpatient appointments are proceeding as usual...
Written by Stephen White at 12:55

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