Our 8 Step Approach© to the process of negotiating gives you the map to navigate all types of conflict situations.

A management team skilled in the reading of the process and with this map at their fingertips can react rapidly to emerging circumstances.

They have a 'can do' mindset.

The Fallacy of Data


In our contemporary world of hyper-uncertainty, where we are being constantly surprised (and often upset) by unexpected outcomes, data would appear to be our friend. The more information we collect and interpret, the better we can analyse the past and the more certain we can be of the future. Data reduces uncertainty. Not.
Written by Stephen White at 12:55

Play Nice!


Two questions: When negotiating, do you want the other side to act reasonably? And, Is it a good strategy to be reasonable when negotiating? Most people will say yes to the first question. It would be crazy not to. The second however creates a bit more of a dilemma. We are sometimes tempted to go high or low, pad and exaggerate what we really anticipate being able to achieve. Because that is what we should do right?...
Written by Alan Smith at 12:45

Like No One Is Watching!


I am a big fan of Bob Dylan. Well his music anyway. Other people, not quite so much. A member of the Swedish Academy that recently offered Mr Dylan the Noble Prize has accused Bob of being both rude and arrogant. Apparently Bob had refused to return phone calls or even acknowledge the offer and spurned the academy rather as one would spurn a rabid dog! As the Daily Mail reported, to accuse Bob Dylan of being rude is like attacking Humpty Dumpty for being an egg. He is legendary for his ambivalence to fans. He turns his back on them and grunts between songs in his live shows on stage. In person he is no better...
Written by Alan Smith at 12:52

Making Babies Called Donald?


I predict a spike in the birth-rate at the beginning of August 2017 because thousands of people, in the US and around the world, were making babies last night. There is much anecdotal evidence that after a trauma people take solace with each other. How many couples will have gone to bed last night whispering to each other ‘WTF (Will Trump Flourish?)’ before rolling over and occupying themselves with other things?
Written by Stephen White at 13:55

Busy as Brexiteer Bees


Complicated negotiations often involve different meetings, different personnel, different issues and, in the case of the upcoming Brexit negotiations, different countries! The key word in this kind of negotiation is alignment and that involves a number of different factors and considerations. We can learn from the insect world; think bees! Perhaps first and foremost, there needs to be a central “go-to” point where all the information and meeting notes are collated and stored. It is vital to have a central hive of information that teams preparing for a new round of negotiation can reference. The old phrase, “singing off the same hymn sheet” has a certain resonance in this regard. The workers need a point of reference...
Written by Robin Copland at 12:30

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