Our 8 Step Approach© to the process of negotiating gives you the map to navigate all types of conflict situations.

A management team skilled in the reading of the process and with this map at their fingertips can react rapidly to emerging circumstances.

They have a 'can do' mindset.

The Sniff Test


News of Brangelina’s intention to divorce arriving on the same day as the critical acclaim given to the new Channel 4 drama National Treasure about celebrity sexual malpractice gave rise to a dinner table conversation about our capability to correctly read peoples’ underlying personality. We all recognise that in the febrile atmosphere inhabited by A, B, C, and Z listers the norms of society tend to be warped; they and we believe that they are more prone to accusations of bribery, corruption, to divorce and adultery. But in terms of the individual celebrity how good is our instinctive sniff-test. When we first hear bombshell news about a famous person is our reaction ‘Yes, not surprised, I knew that was a likely scenario’, or ‘No, I would never have thought them capable of that’...
Written by Stephen White at 12:45

No, No, No!


“No” has emerged as an early contender for the least popular word in the English language, as Oxford Dictionaries ran a global search to find the least favourite English word. Starting what it hoped will be the largest global survey into people’s language gripes, the dictionary publisher was inviting English speakers all over the world to answer a range of language questions under the One Word Initiative starting with the quest to find the least popular English word.
Written by Alan Smith at 12:55

The Gender Agenda. Does negotiating play a part?


The subject of the Gender Pay gap entered the news again recently following a report from the Institute for Fiscal Studies. It found that although down from previous levels of 23% and 28% in 2003 and 1993 respectively, differentials remain stubbornly large at 18% and reach a frankly absurd level of 33% 12 years after the birth of a women’s first child. I was particularly interested in the fact that for women with higher levels of education, A-levels or graduates, the gap had remained as wide as 20 years ago.
Written by Annabel Shorter at 12:50

The End and the Beginning of the Silly Season


August 31st: The End of the Silly Season. The UK, against all the odds, voted to leave the EU. In the USA Donald Trump survived despite chronic foot-in-mouth disease. In Rio the Russian Olympic team appeared phoenix-like to take part despite a ban as punishment for institutionalised drug taking. In France a truck became a terror weapon and modest Muslim women were hassled on beaches as a result. In Germany 28,000 workers were laid off by VW because a dispute with a Bosnian seat cover supplier escalated and the supplier stopped delivering. And celebrity magazines around the world announced that the Duchess of Cambridge is pregnant...
Written by Stephen White at 12:55

Success as a Priority


Team GB flew in to Heathrow on Tuesday morning this week, clanking with their scores of medals, on flight number BA2016, a British Airways 747 repainted with a golden nose and renamed “victoRIOus”. The best Olympic results for these Glorious Isles in over a century. To come second in the medals table is brilliant, but to be honest should not come as such a big surprise as it clearly has. I wonder if that gob-smacking surprise is just a function of typical British pessimism; we love an underdog, or understatement and one of the worst insults you can make in the UK is to tell someone they think a lot of themselves. Jason Kenny is such a dude precisely because he seems not to want to be one...
Written by Alan Smith at 14:20

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