Shortly after taking office for his second term, President Obama
announced that he would visit the Middle East to kick-start a peace
process. That visit is scheduled for later this month, but there
was speculation last week that it might be cancelled if the Israeli
Prime Minister Benjamin Netanyahu, also recently re-elected, has
not been able to form a coalition government before the Obama
visit.
The reason is obvious - if there is no coalition agreed then
there are no policies agreed, so there isn't a government for
President Obama to persuade, or negotiate with, to get the peace
ball rolling.
Those of us selling to and negotiating with the big
multinationals know the feeling all too well. The received wisdom
is that there is little point in putting in a great deal of effort
if the top banana is not available and engaged, and many books have
been written giving advice about how to get to and influence the
decision makers in an organisation.
The Obama dilemma is slightly different. He can get to the top
man (Netanyahu) but that man does not carry a consensus. In our
rather more mundane commercial world, this is very common. Recently
I was told that a decision on a major project had been postponed
because the sponsor, the COO, had moved to another position within
the organisation. Her successor was apparently positive about the
scheme we were promoting, but couldn't be sure that his colleagues
on the Board would buy into it. So they had decided to ask
suppliers to re-pitch against a modified brief 'which met the
concerns of some Board members'. Hours of work done previously now
down the toilet.
Getting to the boss is not therefore the end of the matter. To
make a proposal work it has to be presented to a constituency of
decision makers, in a form which enables our contact to sell it
internally to them, because most of the time we can't get to them
all ourselves. That might mean making the 'deal' attractive to a
broader group than just the project sponsor, maybe by offering
alternatives, or by including suggestions you know will go down
well with certain departments or individuals. We recently included
an ROI guarantee in a written proposal even though our contact
didn't ask for it and wasn't interested in it, because we felt it
would go down well with those other managers in the client
organisation whom we had not been given access to, but who would be
reading our documentation.
Yesterday a Washington official clarified the matter. President
Obama will go to Israel whether or not a coalition has been formed,
because his intended audience is neither the top man, nor the
government. It is the Israeli people, whom he wants to win over to
his cause; in other words, the whole constituency. If he can
get a grass roots groundswell of pressure going, it will influence
whatever government is eventually formed in Israel.
Maybe there is some hope for his second term.
Stephen White