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Published: Sep 21 , 2017
Author: Robin Copland

I find this rather difficult to write, as I am a person of some size myself, but I shall press ahead anyway in the fond hope that no one is offended. Recently, on a holiday in the USA, my wife and I found ourselves on an internal flight on a budget US airline. If I share with you at the outset that this airline made Ryanair look like the Savoy hotel of the airline industry, you’ll begin to get the picture. Anyhow, I was allocated seat 4B on a plane that the check-in steward told me was completely full – a middle seat; my wife was in seat 4E – a middle seat on the other side of the aisle. I had missed the bit about pre-booking your seat for $25 a seat; how full was the flight from Phoenix-Mesa to Rapid City going to be, for heaven’s sake? It turned out to be very full. Who knew? As we were waiting to board,...

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Published: Sep 14 , 2017
Author: Stephen White

At about the same time as this blog is being published we are hosting a webinar entitled ‘Negotiating in Uncertain Times’. If you missed it, a recording is available here. During the sign-up process we asked participants if uncertainty was affecting their business. Most of the audience didn’t comment; I suppose their interest in attending the webinar with its very transparent title was evidence enough of the problem. Those who did comment made some interesting observations. The most common sentiment was that ‘business unusual is the new normal’,...

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Published: Sep 07 , 2017
Author: Alan Smith

You may remember, or have kids that do, the magnificent game Top Trumps. It was a card game popular with kids’ in the 1970s and 1980s, especially amongst pre-teens, for whom it was a widespread playground pastime. The subjects covered included military hardware, modes of transport, racing cars and predators. The packs of cards tended to be priced so that children could collect out of their pocket money. They also played to kid’s fascination with competition. My own son was particularly fascinated with the predator cards. One memorable imagined battle was who would win in a fight between a shark and a tiger...

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I find this rather difficult to write, as I am a person of some size myself, but I shall press ahead anyway in the fond hope that no one is offended. Recently, on a holiday in the USA, my wife and I found ourselves on an internal flight on a budget US airline. If I share with you at the outset that this airline made Ryanair look like the Savoy hotel of the airline industry, you’ll begin to get the picture. Anyhow, I was allocated seat 4B on a plane that the check-in steward told me was completely full – a middle seat; my wife was in seat 4E – a middle seat on the other side of the aisle. I had missed the bit about pre-booking your seat for $25 a seat; how full was the flight from Phoenix-Mesa to Rapid City going to be, for heaven’s sake? It turned out to be very full. Who knew? As we were waiting to board,...

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