REAL-WORLD INSIGHTS

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Published: May 10 , 2018
Author: Alan Smith

I’ve been on jury service this week. Fascinating. Can’t tell you anything about the deliberation, against the law. Could tell you about the verdict, but not going to, not relevant to my story (oh go on then guilty!) The thing that I really enjoyed watching was the to-and-fro between the various advocates in the court, and indeed the judge. I do not want to be flippant about this in any way, as in the end, the cases dealt with some pretty traumatic events in people’s lives, but as a keen observer of behaviour and our reactions to it, what a microcosm to behold. As a commercial negotiator a couple of key observations...

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Published: Mar 15 , 2018
Author: Alan Smith

“Remember to look at the stars not down at your feet” I was hugely saddened by the sad demise of Stephen Hawking this week but massively uplifted by, not only his life, but his wonderful approach to it and his ability to live it to the full in what most of us would see as terribly difficult circumstances.

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Published: Mar 01 , 2018
Author: Alan Smith

A subject that often comes up is how to deal with situations where we have limited power or where the other side seems to have no interest in negotiating with us. Memorably, one client asked me to give them the precise words or phrases that would make the person on the other side of the table say ‘yes’ to whatever they were proposing. They were asking for the equivalent to a negotiating Jedi mind trick...

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Empathy

Many adjectives have been used to describe the attitudes of groupings which populate the further extremities of the political spectrum. Groupings like the Neo-cons and alt-right on the right and the Momentum movement on the left. In centrist circles, the adjectives used are mainly derogatory. One which is not widely used is Empathic. Which is a mistake.

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