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Published: Sep 13 , 2018
Author: Stephen White

People are fascinated by Pound Shops. They’ve been around the High Street for over 20 years. Stores like Poundland, Poundstretcher, Poundworld, and others grew their estate and their customer numbers rapidly when Woolworths failed and austerity kicked in at the beginning of 2009. Not all have succeeded. 99p Stores were absorbed into Poundland, and recently Poundworld went into administration. For most, the original premise – that everything in the store is £1 – has had to go as inflation limits the stock range that can be sold profitably at that price point. Most of us...

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Published: Sep 06 , 2018
Author: Stephen White

Undoubtedly the question Scotwork consultants are asked most by clients and course participants is ‘How do I deal with a negotiator bully at work?’. More on that another time. The second most common question – ‘How do I get a better deal when going for a new job or a promotion?’ was brought to mind by an interview to be aired by the BBC next week with Lord Mervyn King. In preview excerpts, he asserts that the UK Government has been incompetent in the Brexit negotiations and that “a government that cannot take action to prevent some of these catastrophic outcomes (such as a shortage of medicines and food if there is a ‘No Deal’ result) illustrates a whole lack of preparation”. What is the connection?

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Published: Jul 26 , 2018
Author: Stephen White

Years ago I was asked to evaluate a sales-training ‘game’. The player sat in front of a screencast as a salesperson tasked with winning an order from a big corporate prospect. As the story unfolded the player was asked to make decisions from a multichoice selection and then given feedback. My evaluation was based on me being that player/salesperson. The first decision required was...

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Either Or Proposals to Increase Pricing

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