REAL-WORLD INSIGHTS

Get the latest views and opinion from some of the most experienced negotiation specialists.

SIGN UP TO OUR BLOG

We value your privacy. For more information please refer to our Privacy Policy

Published: Dec 05 , 2013
Author: Alan Smith

The Royal Bank of Scotland (RBS) has promised to compensate those left "out of pocket" after customers were unable to pay for purchases. RBS, NatWest and Ulster Bank customers making online and card payments were affected between 18:30 and 21:30 GMT this Monday. Bearing in mind that Monday was supposed to be the biggest on-line shopping day of the year (credit cards screaming with pre-Christmas purchases), this was indeed a big cock up. There were stories of students stranded in taxis they could not pay for, drinkers and diners with unpaid bills and mothers unable to buy nappies filling the morning news...

Latest Blog:

Brexit? Negotiation is about goals!

Here in the UK, the news and social media is obsessed with negotiation – or, as some would have it, capitulation. As the moment of that final deadline nears (again!) and we all prepare for a life of isolation with grounded airliners and gridlocked motorways on the way to our main ports, my attention was attracted by a story which started with a negotiation about 3 years ago in Monaco. At that time a young man called Antony Martial...

Latest Tweet:

Scotwork UK Limited
7 Fortrose St
Glasgow
G11 5NU
United Kingdom
+44 (0) 1413573989
info@scotwork.com
Follow us
Scotwork 21092 - Training Course.png
voty2016_sign_gold.png