{"id":12965,"date":"2020-08-07T00:00:00","date_gmt":"2020-08-07T00:00:00","guid":{"rendered":"https:\/\/www.scotwork.com\/nz\/blog-nz\/don-t-sweat-the-small-stuff-its-all-about-perspective\/"},"modified":"2020-08-07T00:00:00","modified_gmt":"2020-08-07T00:00:00","slug":"don-t-sweat-the-small-stuff-its-all-about-perspective","status":"publish","type":"post","link":"https:\/\/www.scotwork.com\/nz\/blog-nz\/2020\/don-t-sweat-the-small-stuff-its-all-about-perspective\/","title":{"rendered":"Don&#8217;t sweat the small stuff, its all about perspective"},"content":{"rendered":"<article class=\"article__content\">\n<p>A friend send me a short video clip at the weekend, which came\u00a0at just the right time. We were\u00a0in a dispute with colleagues. All parties felt aggrieved, everyone had different perspectives and nobody was going to yield. Long standing relationships were at risk of being compromised and escalation of the dispute, something that would hurt everyone, was coming ever nearer.\u00a0The video\u00a0made me smile, it reminded me of what&#8217;s important in life.\u00a0It didn&#8217;t so much change my perspective (both sides still maintain the other was wrong) but\u00a0helped me re-frame it.\u00a0\u00a0\u00a0<\/p>\n<p>When faced with conflict we typically resort to one or more of 8 alternatives<\/p>\n<p>We try to <strong>persuade<\/strong> others we are right and they are wrong. We\u2019d done this and ended up going round in circles.<\/p>\n<p>We can try to <strong>problem solve<\/strong>, but this only works if we all see the problem from the same perspective, and invariably we don\u2019t.<\/p>\n<p>We can try <strong>Postponing<\/strong>. The delay in resolving the issue meant that for everyone the sense of injustice had increased.<\/p>\n<p>We can try to <strong>impose our own solution<\/strong>, that wasn\u2019t going to work with strong minded individuals who believed they were in the right. Escalation and retribution would have been the next step. Something that would have permanently damaged relationships and had other unfortunate consequences for all concerned.<\/p>\n<p>We can <strong>give in<\/strong> for a quiet life. One party had done that previously, This was part of the problem. They had, in their view been generous, without disclosing this to the other party. The sense of injustice simmered away, even though they had supposedly \u201cmoved on.\u201d Those feelings of injustice resurfaced down the track and were a significant part of the problem.<\/p>\n<p>One party tried <strong>haggling<\/strong>, but that incensed the other as it did not deal with the issues and would have resulted in a sub optimal deal everyone would have resented<\/p>\n<p>We referred the matter to <strong>arbitration<\/strong> but the mediator wanted the protagonists to resolve the matter together. Despite their attempts to \u201csmooth the waters\u201d and get us talking again, all sides took exceptions to words, supposed nuances in communications that weren\u2019t intended.<\/p>\n<p>We had obviously tried <strong>negotiation,<\/strong> but that only works if we\u2019ve set our objectives properly and we\u2019re prepared to move. I can\u2019t speak for my colleagues as to how well they\u2019d set their objectives. What I can say is that I\u2019d made the mistake of focusing on the issue at hand, not the bigger picture. I thought I had, hence I felt an even greater sense of injustice when I believed my colleagues were trying to take advantage of that. They weren\u2019t, their issues stemmed from what they believed to be an earlier injustice at my hands. Something I now needed to deal with.<\/p>\n<p>My friend&#8217;s little YouTube video made me:<\/p>\n<ul>\n<li>Smile<\/li>\n<li>Reflect on and reset my objectives and priorities<\/li>\n<li>Make movement I would have otherwise refused to make and<\/li>\n<li>Enabled us to resolve the conflict.<\/li>\n<\/ul>\n<p>Some might see it as me blinking and giving in. Again it\u2019s all about perspective. For me I reflected on my objectives, something we&#8217;re always encouraging our clients to do, and I realised my bottom line was not in fact correct.\u00a0Once reset, this enabled me to make movement and reach an agreement that previously I would have refused to agree to. The fruits of that agreement will strengthen a mutually beneficial relationship rather than compromise it. Most importantly, I\u2019m still smiling as I write this.<\/p>\n<p>It&#8217;s also important to say thank you. So thank you to my colleagues and thank you to Peter for sending me the video clip.\u00a0<\/p>\n<p>The video clip? Here it is:\u00a0<a href=\"https:\/\/www.dropbox.com\/s\/zu7tn1duwpzepnm\/VIDEO-2020-02-26-13-19-29.mp4?dl=0\">https:\/\/www.dropbox.com\/s\/zu7tn1duwpzepnm\/VIDEO-2020-02-26-13-19-29.mp4?dl=0<\/a><\/p>\n<\/article>","protected":false},"excerpt":{"rendered":"<p>A friend send me a short video clip at the weekend, which came\u00a0at just the right time. We were\u00a0in a dispute with colleagues. All parties felt aggrieved, everyone had different perspectives and nobody was going to yield. Long standing relationships were at risk of being compromised and escalation of the dispute, something that would hurt&#8230;<\/p>\n","protected":false},"author":73,"featured_media":12966,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"_legacy_url":"blog-nz\/2020\/don-t-sweat-the-small-stuff-its-all-about-perspective\/","footnotes":""},"categories":[1],"tags":[],"class_list":["post-12965","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Don&#039;t sweat the small stuff, its all about perspective | Scotwork NZ Negotiation Blog<\/title>\n<meta name=\"description\" content=\"World leaders in business negotiation training and consultancy with experts across 120 countries, with negotiation courses taught in 29 languages.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.scotwork.com\/nz\/blog-nz\/2020\/don-t-sweat-the-small-stuff-its-all-about-perspective\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Don&#039;t sweat the small stuff, its all about perspective | Scotwork NZ Negotiation Blog\" \/>\n<meta property=\"og:description\" content=\"World leaders in business negotiation training and consultancy with experts across 120 countries, with negotiation courses taught in 29 languages.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.scotwork.com\/nz\/blog-nz\/2020\/don-t-sweat-the-small-stuff-its-all-about-perspective\/\" \/>\n<meta property=\"og:site_name\" content=\"New Zealand\" \/>\n<meta property=\"article:published_time\" 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