Understanding Negotiating
Power eBook

How the world’s most effective negotiators use power to gain Control

Power is critical to any negotiation. Take control of the power balance and you are empowered to turn any negotiation to your advantage and secure the best deal. This e-book gives negotiators of all abilities essential insights into the nature and use of negotiating power.

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Saving Face

I read a hilarious story recently about a guy who got into an argument with a supermarket when he tried to secure a refund on an opened tray of diced butternut squash because when he bought it, he’d thought it was cheese. The author of the story was standing in line at the grocery store behind our brave Cheese Connoisseur, tweeting updates in real time as this guy dug himself deeper and deeper into a hole. He was determined to get a $2.97 refund on the tray, which...

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