By Alan Smith | 07.07.23

Think fast, slowly

Time. The ultimate pressure point. The one thing we never have enough of and maybe the most undervalued variable we…

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By Brian Buck | 29.06.23

Change is inevitable

My youngest daughter graduates high school this week, and I’m sad. I’m super excited for her and her next adventure…

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By Horace McDonald | 23.06.23

The importance of being open

On Good Friday my wife and I spent most of the afternoon into the late evening hanging out in central…

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By Brian Buck | 01.06.23

Packaging matters

There’s a little store in my town that sells handmade soaps, bath salts, lotions, and other fancy toiletries. Everything is…

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By Gaëtan Pellerin | 25.05.23

Emotionally intelligent negotiators

A couple of weekends ago, I had dinner with one of my neighbors. We caught up about a complex, emotional…

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By Brian Buck | 17.05.23

Stop trying to please everyone!

“I’m a people pleaser!” admitted one of our clients during a recent negotiation training we did for them. The training…

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By Brian Buck | 19.04.23

Perception of power

We constantly analyze trends at the negotiating table. In a recent survey of our community, where we asked people about…

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By Brian Buck | 28.03.23

Silence is golden

I have several friends who’ve done silent retreats. They find them amazingly restorative and centering. I’ve noticed that they’ve never…

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By Tom Feinson | 17.03.23

Price increases

I recently received a letter from my broadband supplier (From now on known as supplier X) telling me that their…

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By Brian Buck | 01.03.23

Moving too fast

This past week, I gave an address at a client’s annual sales kickoff meeting. My message for the team was…

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By Brian Buck | 17.02.23

Test balloons

Lately, there’s been a lot of talk about balloons. In all honesty, I had no idea how much old technology…

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By Ellis Croft | 10.02.23

Cupid’s arrows

Valentine’s Day: for those of us lucky enough to be with somebody we love, it can be a source of…

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