By Horace McDonald | 23.06.23
The importance of being open
On Good Friday my wife and I spent most of the afternoon into the late evening hanging out in central…
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By Brian Buck | 01.06.23
Packaging matters
There’s a little store in my town that sells handmade soaps, bath salts, lotions, and other fancy toiletries. Everything is…
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By Gaëtan Pellerin | 25.05.23
Emotionally intelligent negotiators
A couple of weekends ago, I had dinner with one of my neighbors. We caught up about a complex, emotional…
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By Brian Buck | 17.05.23
Stop trying to please everyone!
“I’m a people pleaser!” admitted one of our clients during a recent negotiation training we did for them. The training…
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By Brian Buck | 19.04.23
Perception of power
We constantly analyze trends at the negotiating table. In a recent survey of our community, where we asked people about…
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By Brian Buck | 28.03.23
Silence is golden
I have several friends who’ve done silent retreats. They find them amazingly restorative and centering. I’ve noticed that they’ve never…
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By Tom Feinson | 17.03.23
Price increases
I recently received a letter from my broadband supplier (From now on known as supplier X) telling me that their…
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By Brian Buck | 01.03.23
Moving too fast
This past week, I gave an address at a client’s annual sales kickoff meeting. My message for the team was…
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By Brian Buck | 17.02.23
Test balloons
Lately, there’s been a lot of talk about balloons. In all honesty, I had no idea how much old technology…
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By Ellis Croft | 10.02.23
Cupid’s arrows
Valentine’s Day: for those of us lucky enough to be with somebody we love, it can be a source of…
Read the post By David Bannister | 02.02.23
The sound of silence
You would have to live in a remote corner of the world to be unaware of the controversy surrounding the…
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By Stephen White | 26.01.23
You want it when?
After Christmas and New Year, we needed a break. Hosting 4 children and 5 grandchildren for 2 weeks is great…
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