Learn the negotiation basics at your own pace
Our Negotiation Essentials online course offers a series of fun, engaging, and highly practical 10 self-contained e-learning modules for those learning about the negotiation process at their own pace – absolutely no experience required.
What Negotiation Essentials Online covers:
About the online course
Who is Negotiation Essentials Online for?
Our Negotiation Essentials Online is a self-paced short course ideal for those seeking negotiated agreements, from sales and service staff liaising with suppliers to retail assistants and customer service agents dealing with customers.
What does Negotiation Essentials Online cover?
With 10 easy-to-digest, self-contained modules, you can learn negotation strategy and key skills at your own pace.
- How successful negotiators resolve commercial and personal conflict
- A route-map of the negotiating process
- A checklist to prepare for negotiations
- How to identify flexibility
- Using the negotiating conversation constructively
- Factors that bring skilled negotiators to the bargaining table
- Moving the negotiating process forward
- Bargaining, the heart of all negotiations
- Packaging a proposal to overcome obstacles
- A summary of key lessons and FAQs
“We ran workshops in the UK and USA (…) Really enlightening insight from the team that ran the sessions, and massively impressed with the outputs. One of the metrics we are keen to measure aside from ROI is the relationship and how it had been impacted by our commercial discussions. Have to say we were very happy with both.”
Sylvian Masson, Program Manager Deal Desk – Facebook
More than just an on-demand course
Animated Video Series
A series of 10 bite-sized modules follows 4 characters coming together in a situation where they learn and utilise different aspects of negotiation.
Interactive Activities
Each module takes about 15 minutes to complete and features interactive activities to ensure comprehension. The modules can be tackled in any order and revisited as needed.
Deep Dives
Further your learning with reading materials and resources specific to each and every module.
Manager’s Support Pack
Take full advantage of our Manager’s Support Pack for internal training, which includes exercises to reinforce each module with customised support sessions for each negotiator. (This is an additional option.)
BENCHMARK YOUR TEAM
See how much further your negotiators can go
Ever wondered how effectively your team or organisation negotiates? Are they above or below proven best practice? Where do they lose value or risk valuable relationships? What are their priorities – what needs fixing first?
Our online Negotiation Skills Capability Survey tells you how to immediately and consistently maximise negotiator performance.
BEHAVIOURAL STYLE
Unlock your full negotiation potential
What’s your natural negotiating style? This style influences how we negotiate, making some aspects feel natural and others more challenging.
Our profiling model highlights your preferred approach to allow you to adapt to become a more versatile negotiator.