The tension in the room was palpable, although the tone of the meeting had been polite; almost too polite. Both… Read More →

Way back in my early career as a Castrol Retail Sales representative, I bowled into an account in Dorchester to… Read More →

The bewildering array of strike action that’s been gathering momentum across sectors over the last year or more has –… Read More →

Early in my commercial career selling printed packaging, I found myself in a meeting with a buyer who threatened to… Read More →

Having become empty nesters when both our grown-up children left home in the middle of 2022, my wife and I… Read More →

Valentine’s Day: for those of us lucky enough to be with somebody we love, it can be a source of… Read More →

“So, no swimming or football for the rest of your holiday”. These are the words my seven year old was… Read More →

After Christmas and New Year, we needed a break. Hosting 4 children and 5 grandchildren for 2 weeks is great… Read More →

As the fog of the holidays dissipates, my schedule has become nutty. Busy professionals tend to juggle personal appointments to… Read More →

Alumni of our courses may sense something familiar about the photo accompanying this blog – a group of sheep, standing… Read More →

You would have to live in a remote corner of the world to be unaware of the controversy surrounding the… Read More →

As a negotiator, how is your judgement?  Some years ago an oil company undertook a series of site specific negotiations… Read More →