What’s included in the Scotwork Toolbox?
- Preparation Tool: Our powerful tool guides you through your negotiation preparations
- Personal Development Plan: Embed the learning from the course and continue to develop as a skilled negotiator
- Consolidation Modules: Embed your learning through our 8 interactive modules
- Course materials: Refresh your memory with downloadable course material
- Resources: Read the Scotwork blog and eBooks and view insightful videos
AI-enhanced Preparation Tool
Our online Preparation Tool helps negotiators and their teams get organised and thoroughly prepared for any negotiation.
The integrated AI feature jump-starts negotiators’ creativity by revealing possibilities and enabling them to focus on their strategic goals and objectives. It helps negotiators to:
- Identify relevant variables and tradeables
- Create and refine compelling opening statements
- Organise and prioritise negotiation issues
- Assess the balance of power
- Highlight critical questions to ask
Consolidation Modules
Designed to embed the learning from our Advancing Negotiation Skills training course, each of the eight interactive modules takes you through some of the key points of the 8-Steps of negotiation.
Test your understanding with multiple choice quiz questions and gain valuable expert advice on a variety of tried-and-tested techniques.
Personal Development Plan
Our Personal Development Plan is key to the process of personal negotiating profiling. Tailored by you, it helps to focus your skills development after training.
It reveals positive behaviours, pinpoints personal challenges, and offers useful tips and techniques for improving skills across Scotwork’s 8-Steps© of negotiation.
Frequently Asked Questions
Scotwork negotiation training gives negotiators a clear process for handling high-conflict and emotionally difficult negotiations, including situations where maintaining an important relationship is a priority.
Through Scotwork’s 8-Step Approach, participants learn to prepare for difficult situations, listen actively, recognise signals, respond to tactics, adapt their behaviour, and work through deadlock without making unnecessary concessions. They also learn to pursue their objectives while considering how their approach may affect an important ongoing relationship.
Our participants practise these skills in realistic, unscripted negotiation scenarios, allowing them to experience pressure, test different responses, and receive feedback on how their behaviour affects the negotiation.
The Scotwork Toolbox helps negotiators think through the factors that can shape a negotiation before discussions begin.
It helps them clarify objectives and priorities, assess where they have flexibility, consider sources of power, identify possible tradeables, and plan the questions they need to ask. This creates a clearer picture of their position and where there may be room to move.
Yes, active listening is a key component of Scotwork’s negotiation training. This skill helps negotiators uncover what matters to the other party, gather useful information, and recognise signals that may create opportunities for movement.
Scotwork teaches participants to ask purposeful questions, listen carefully to the answers, and use what they hear to shape their approach and make better decisions throughout the negotiation.
Scotwork helps negotiators recognise difficult behaviour without automatically responding in the same way. Participants learn to stay assertive, adjust their approach, and keep the negotiation focused on the issues that need to be resolved.
This helps them manage conflict without losing sight of their objectives or the wider relationship.
Scotwork gives participants practical tools to apply what they have learned after the course ends and continue improving their performance.
The Toolbox provides resources for preparation, reflection, and continued development, helping negotiators apply the 8-Step Approach in real situations and identify where they can improve their performance.